Customers Talk, We Listen – The voice of the customer will always drive the development of our strategic plans and actions.  Living this value is done by getting Customer Input and Expectations,  at every opportunity, and by differentiating ourselves in How We Deliver to our customers.

The newest equipment and latest technology is only as effective as the operators who are running it. That’s why Aotai provides comprehensive customer training and instruction on equipment care – helping our customers and equipment operators get the most out of their welding equipment. But the support from our team doesn’t end when our trainers leave our facility. Our experienced customer support team is available to answer a variety of follow up questions, and our technicians are also available for ongoing training and support, either onsite or via telephone.